How can we make Students' Unions stronger with social media?

I'm off to Birmingham next week, the social media centre of the UK, for an event organised by AMSU about how social media can be used to make Students' Unions stronger. I like the title, it implies that the Union is already strong but there's much more we can do. It's a fitting time really as the Union's Facebook page has just had it's 1,000th fan join (good times!) and we need to know how we can improve what we're doing with social media.

Ahead of the event we've been asked to answer the following questions:

• the biggest single issue your students’ union is facing and also

• one thing you think social media will be most useful for

The biggest single issue UCLan Students' Union faces:

How to keep doing what we're doing, but potentially with less, and proving our impact and legitimacy

It's no secret that in the future there is going to be less money around. Less money means less resources, less people and less time. But, as a Students' Union how do we keep giving our members best value, innovative opportunities and chances for involvement without comprimising on quality? It's not going to be easy to keep current services operating the way they are. And at UCLan, it doesn't seem like student numbers show any sign of slowing down and also the students that we have in our numbers are becoming increasingly diverse and spread out across different campuses. The pressure will also be on to prove what we are providing, show how we measure that and as a lot of Unions become charities - show our impact.

One thing you think social media will be most useful for:

Engaging and mobilising groups of students

Social media can be a driver for getting students involved. Not just in the Union's business, getting them to vote etc but also by empowering them to use social media themselves to campaign, inform, mobilise other students and make friends/contacts. If we have a membership that is twittering, facebooking, blogging, creating video, posting photos that is an active and engaged membership that will help the Union achieve its goals. At the moment a lot of that activity is lacking and we need to find ways of inspiring and instigating it - but this needs to be balanced with letting students have their own opinions in an increasingly policied space (both by the Union, the University and other organisations).

I'm hoping from the social media course I am able to learn what other Unions are doing, pick up some hints and tips and put together the start of a plan of how the Union can use social media particularly in its membership functions.